Empower Consulting Firm
Last Updated: February 05, 2026
This Payment Policy outlines the terms related to payments, billing, and refunds for services provided by Empower Consulting Firm (“Company,” “we,” “our,” or “us”). By purchasing our services, you agree to the terms stated below.
1. Accepted Payment Methods
We accept payments through secure third-party payment gateways which may include:
- Credit / Debit Cards
- Online Payment Platforms
- Bank Transfers
- Other approved digital payment methods
All payments are processed securely. We do not store your full payment details on our servers.
2. Pricing & Invoices
- Service pricing is provided through proposals, contracts, or official invoices.
- Prices may vary depending on project scope, timeline, and complexity.
- All invoices must be paid within the specified due date mentioned on the invoice.
- Failure to pay on time may result in service delays or suspension.
3. Advance & Milestone Payments
For most digital marketing and consulting services:
- We may require partial or full advance payment before work begins.
- Long-term or large projects may be divided into milestones with scheduled payments.
- Work may pause if milestone payments are not cleared.
4. No Refund Policy (Digital Services)
Due to the intangible and digital nature of our services — including strategy development, research, design work, and marketing efforts — we generally do not offer refunds once work has started.
Digital services consume time, resources, and expertise that cannot be returned.
5. Limited 5-Day Refund Window
Although refunds are not typically offered, we provide a 5-Day Conditional Refund Window as a goodwill policy.
A refund may be considered only if:
- The refund request is submitted within 5 calendar days of initial payment.
- Work has not significantly progressed or deliverables have not been finalized.
- No paid advertising budgets or third-party expenses have been used.
- The request is genuine and reasonable.
Refund Exclusions
Refunds will NOT be granted if:
- More than 5 days have passed since payment.
- Significant work, strategy, or design has been completed.
- Ads have been launched or tools/licenses purchased.
- Deliverables have already been provided.
- Client delay or lack of communication caused project issues.
Refund approvals are at the sole discretion of Empower Consulting Firm.
6. Chargebacks & Disputes
Initiating unauthorized chargebacks without contacting us first may result in:
- Immediate service termination
- Legal or recovery action
- Permanent account/service restrictions
We strongly encourage clients to contact us first so we can resolve issues professionally.
7. Taxes & Fees
Clients are responsible for any applicable:
- Taxes
- Bank or gateway fees
- Currency conversion charges
8. Service Suspension
We reserve the right to pause or terminate services if:
- Payments are overdue
- Fraudulent activity is detected
- Policy violations occur
9. Policy Updates
We may update this Payment Policy at any time. Continued use of our services implies acceptance of the updated terms.
10. Contact for Payment Issues or Refund Requests
For billing questions or refund requests, please contact us through:
Contact Page:
https://empowerconsultingfirm.com/contact/